Mostbet Customer Support
If you encounter any problem or simply have a question about our gambling options, you can write to Mostbet. Our support team is on hand 24 hours a day and we’ll get back to you as soon as possible with a straightforward answer or help. Our team of experts is split into a number of teams, each of which is responsible for a specific type of issue.
Find out all the details on how to get in touch with us and play as comfortably as possible at Mostbet!
How to Contact Mostbet
Our users have several ways to get in touch with the Mostbet experts who can help you with any question about our gambling options, transactions, bonuses or accounts. Here are the ways to get in touch with us:
- Live chat – available 24/7 on the Mostbet website and app;
- Technical Support – [email protected];
- Identification – [email protected];
- Partner payment systems – [email protected];
- Social media – Telegram, Instagram, VK.
To give you a better idea of where you can go with your query, we have described each of the communication channels with us.
Live Chat
Live Chat is the most common method of communication with the Mostbet support team. You can access the Live Chat window via the website or app, ask your question and get an answer within a couple of minutes. This method of communication is most appropriate for basic questions about our options and account, which do not require any in-depth review.
Technical Support
The email [email protected] is best suited for account-related issues, betting, casino games and bonuses. Waiting times here will take up to 24 hours.
Identification
This method of communication (email [email protected]) is suitable for dealing with player’s id issues. For quick and secure resolution of issues, the Mostbet support team may request the user to verify their identity. This is a standard procedure required to confirm account ownership and protect against fraud. It is usually required to provide a copy of a passport, driver’s license or other photo document, as well as proof of payment. The data is processed confidentially and is only used for verification purposes.
Partner Payment Systems
If you have any questions about payments, you should contact [email protected]. If your deposit hasn’t reached your balance or you can’t withdraw your money, you’ll definitely find help here. Don’t forget to attach screenshots that describe your problem in more detail so that we can definitely help you.
Comments
Updated:
Socials
We actively use our social media to communicate with customers and inform them about our new options, casino games and bonuses. Our social media list includes:
Stay updated with the latest news, bonuses, and support options by following Mostbet’s official social media pages.